Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Guarantee

  • Our technical help crew is working round–the–clock to take care of every one of your support questions. Every single ticket you post to us is going to be addressed within no more than 60 minutes. If your case demands help from an administrator, we’ll address the ticket to the person on shift and will notify you that the problem is being taken care of.

  • Top quality support service

  • Qualified Tech Support Service

  • We are on line for you 7 days a week to provide you with help and tech support as well as to help you with any issue that you could possibly stumble upon while administering your virtual server. We’ll assist you with all pre–installed software packages, plus your OS, server management panel (in accordance with the VPS type) and the Control Panel created completely by our developers.

  • Intuitive help center

  • An Informative Help Section

  • In the Control Panel that is included free–of–charge with the virtual server, you can easily find an informative Help section, which incorporates all you should know about maintaining your internet sites and programs. We have introduced a wide array of how–to articles and video courses that illustrate the primary site administration tasks in an easy to comprehend fashion.